Distance Sales Contract

E-COMMERCE DISTANCE SALES CONTRACT

Article 1- Parties

1.1. Seller

Name: ÖZ COŞKUN HYDRAULIC HYDRAULIC PNEUMATIC

Address: Sanayi, Göllüce Cd., 27200 Şehitkamil / Gaziantep

Telephone: +90 (0342) 235 51 51

E-mail: info@ozcoskun.zeynart.com

1.2. Recipient

Name - Surname:

TCK. No: Address:

Phone:

E-mail:

Article 2- Subject

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Turkish Commercial Code, the Code of Obligations and the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product whose qualifications and sales fee are specified below, which the BUYER ordered electronically from the SELLER's www.ozcoskunhidrolik.cominternet site.

The buyer, the seller's name, title, open address, telephone and other access information, the basic qualities of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to exercise this right, the official authorities to which they can send their complaints and objections, etc. It accepts and declares that it has been informed by the seller in a clear, understandable and internet environment, confirms this preliminary information electronically and then orders the goods in accordance with the provisions of this contract.

The preliminary information on www.ozcoskunhidrolik.com and the invoice issued upon the order placed by the buyer are integral parts of this agreement.

Article 3- Contractual Product/Payment/Delivery Information

 The type and type, quantity, brand / model, sales price, payment method, delivery address, delivery address, invoice information, shipping fee of the product / products purchased electronically are as follows. The person to be invoiced and the person who makes the contract must be the same. The information below must be correct and complete. The buyer agrees to fully cover the damages arising from situations where this information is not correct or incomplete, and also accepts any liability that may arise from this situation. The SELLER reserves the right to stop the order when it deems necessary, when the information provided by the BUYER does not correspond to reality. In cases where the SELLER detects a problem in the order, if the BUYER cannot reach the BUYER at the telephone, e-mail and postal addresses provided by the BUYER, it freezes the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER cancels the order in order to prevent damage to both parties. Product(s) Received

Name, code : ... quantity

Total Sales Price : .... -TL/USD

Payment Method: Credit Card / Bank Transfer (EFT)

Person to be delivered to :

Telephone number :

Delivery Address :

Person/Institution to be Invoiced :

Invoice Address :

Tax Office :

Tax Registration Number :

Shipping Fee : ...-TL/USD

In countries where the delivery address is outside Turkey, the shipping cost and extra expenses that may arise at customs will be added separately.

 Article 4- Contract Date and Force Majeure

The contract date is .../.../...., the date on which the order is placed by the buyer.

Situations that do not exist or were not foreseen at the time of signing the contract, that develop beyond the control of the parties, that make it impossible for one or both of the parties to fulfill their obligations and responsibilities under the contract partially or completely or to fulfill them on time, will be considered as force majeure (natural disasters, war, terrorism, insurrection, changing legislative provisions, seizure or strike, lockout, significant failure in production and communication facilities, etc.). The party in whose person the force majeure occurs shall notify the other party immediately and in writing. During the continuation of force majeure, no liability shall arise due to the failure of the parties to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.

Article 5- Rights and Obligations of the Seller

5.1. The Seller accepts and undertakes to fulfill the obligations imposed on it in the contract in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, except in cases of force majeure.

5.2. Persons under the age of 18 (eighteen) cannot shop at www.ozcoskunhidrolik.comden. By shopping on the website, the Buyer undertakes that he/she is over 18 years of age. The Seller cannot be held responsible in any way for the actions of a user who is not over 18 years of age by opening an account on www.ozcoskunhidrolik.com.

5.3. www.ozcoskunhidrolik.comsorumlu is not responsible for price inaccuracies arising from system errors. Accordingly, the seller is not responsible for promotional and price errors that may arise due to the system, design or illegal interventions that may be made to the website. The buyer cannot claim rights from the seller based on system errors.

5.4. www.ozcoskunhidrolik.com can be purchased by credit card (Visa, MasterCard etc.). Orders that are not remitted within 1 business day from the date of order will be canceled. The time of processing of orders is not the moment the order is placed, but the moment it is determined to reach the bank accounts where the necessary collection from the credit card account is made. Payment methods such as prepaid shipment or postal check, which are carried out without consultation with customer representatives, are not accepted.

5.5. For orders to be paid by bank transfer, there is a "payment notification form" that must be completed after each order. The payment notification form is a form indicating that the buyer has paid the amount of the product(s) purchased to the seller and ensures that these transactions are carried out more quickly and accurately before the seller. AKGÜL KALIP MAK. SAN. TİC. LTD. ŞTİ. cannot be held responsible in any way for delays caused by the fact that the buyer has not filled out this form, or has filled it incompletely / incorrectly, although the amount that the buyer must pay to the seller accounts has been transferred.

5.6 The technical specifications of the products ordered by the buyer are originally included in the technical documents of the manufacturer, www.ozcoskunhidrolik.com is not responsible for errors and inaccuracies in the data provided by the manufacturer. The technical or visual information published on www.ozcoskunhidrolik.com is purely for the convenience of customers, the suitability of the published data is entirely at the discretion of the buyer. The seller's preliminary information does not constitute a guarantee.

 5.7 There may be color, size and text differences between the product appearing in the image and the delivered product due to the web environment. The main criterion is the manufacturer's technical data for the product.

5.8 Teknik datalar, üreticileri tarafından belirli zaman aralıklarında güncellenmektedir. www.ozcoskunhidrolik.com bu güncellemeleri yakından takip edip siteye yüklese de, stoklarındaki ürünler ile uyumluluğunu %100 garanti edemez.

 5.9 If www.ozcoskunhidrolik.com provides a direct link to a website, all responsibility for the content and use of the link is the user's and www.ozcoskunhidrolik.com has no responsibility for the use and content of the link.

5.10 All technical data and images on www.ozcoskunhidrolik.com are not used by the user for any reason or for commercial purposes.

5.11 Orders placed on www.ozcoskunhidrolik.com outside office hours, on weekends and public holidays or on dates when the whole or a part of the company is considered to be on administrative leave will be processed within the first business day following the transfer of payments to the accounts.

5.12 Product stocks appearing on www.ozcoskunhidrolik.com may vary as multiple orders may be placed for the same product by different persons at the same time. Therefore, the final product stock will be the products approved by the system during the order, not the products added to the cart.

5.13 During shopping on www.ozcoskunhidrolik.cominternet, instant fluctuations in prices may occur due to changes in exchange rates. At this point, the final pricing is the prices that appear in the order confirmation e-mail.

5.14 There is a messaging module on the website. This module has been prepared with the aim of enabling ÖZ COŞKUN HİDROLİK PNÖMATİK to serve its customers faster and more effectively. By using this module, you agree and undertake to share your traffic on the website and the device, browser, location, etc. information you use to access the website with ÖZ COŞKUN HİDROLİK PNÖMATİK.

5.15 The technical data on www.ozcoskunhidrolik.com is compiled by ÖZ COŞKUN HYDRAULIC PNEUMATİK in order to enable users to gather information about the product they are looking for more easily. However, ÖZ COŞKUN HYDRAULIC PNÖMATİK cannot give one hundred percent guarantee that this technical data refers to the products mentioned. The responsibility for the use of technical data is at the user's initiative.

5.16 ÖZ COŞKUN HYDRAULIC PNEUMATIC reserves the right to cancel and change all campaigns and promotions offered to its users through its websites without any announcement.

5.17 There is a "money point" application for purchases made from www.ozcoskunhidrolik.comweb sites. The percentage and terms of use of the money points earned within the scope of this application are entirely at the initiative of ÖZ COŞKUN HİDROLİK PNÖMATİK and the right to make changes and terminate the application is entirely at the initiative of ÖZ COŞKUN HİDROLİK PNÖMATİK. There is no requirement to provide any warning information to the buyers regarding these specified conditions.

5.18 In the sales made by the seller on the aforementioned www.ozcoskunhidrolik.com, the application of "Same day shipping for orders exceeding 15:00", the current operational intensity or the inability to be realized depending on the number of items of the order passed is not the responsibility of the seller, and ÖZ COŞKUN HİDROLİK PNÖMATİK cannot be held responsible for the failure to fulfill the promise subject to this application due to cargo companies and other external factors.

 5.19 You may find more than one pricing for a product on the website. This is related to the minimum quantity of the material. For purchases above the minimum quantity of a material, a discount is applied at a rate determined by the seller.

5.20 ÖZ COŞKUN HYDRAULIC PNEUMATIC websites work best with Google Chrome web browser. The seller is not responsible for errors related to transactions and displays from other web browsers.

Article 6- Rights and Obligations of the Buyer

6.1. The Buyer accepts and undertakes to fulfill the obligations imposed on him in the contract in full, except for force majeure.

6.2. By placing an order, the Buyer accepts and undertakes that it is deemed to have accepted the terms of the contract and that it will make the payment in accordance with the payment method specified in the contract.

6.3. The buyer accepts and declares that he / she has been informed about the name, title, open address, telephone and other access information of the seller from the website www.ozcoskunhidrolik.com, the basic qualities of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc. all preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to exercise this right, the official authorities where they can submit their complaints and objections, etc. He / she accepts and declares that he / she has confirmed this preliminary information electronically.

6.4. Depending on the previous article, the Buyer declares that he/she has read and informed the www.ozcoskunhidrolik.com order/payment/usage procedure information, which includes product order and payment terms, product usage instructions, measures taken against possible situations and warnings made, and that he/she has given the necessary confirmation electronically.

6.5. In the event that the Buyer wishes to return the product he/she has purchased, he/she agrees and undertakes not to damage the product and its packaging in any way whatsoever, not to tear or destroy the banderole, not to use the product in any way, not to replace it with another product, and to return the original invoice and delivery note at the time of return.

6.6 After the product to be returned due to any defect is delivered to our company through the contracted cargo company, the product is subjected to technical inspection. If the return of the product is accepted according to the suitability report given as a result of this examination, the buyer is contacted and either exchanged for another available product or refunded. These processes cover a period of 3 to 15 days in total.

Article 7- Order/Payment Procedure

7.1 Order: After the TL amount including VAT (total installment amounts in installment transactions) of the products added to the shopping cart is approved by the buyer, it is processed through the pos of the relevant bank card.

7.2 Only the materials whose stock appears in the current stock can be ordered via www.ozcoskunhidrolik.com. All other stock data are for informational purposes only and are closed for sale through the system. For ordering products that are not in stock, you can call customer representatives or send an e-mail to info@ozcoskun.zeynart.com.

7.3 Minimum Order Quantity; It defines the smallest amount of a product in stock that can be sold. The purchases to be made on www.ozcoskunhidrolik.com are the Minimum Order Quantity and multiples of the products. No purchase can be made below the minimum order quantity or multiples thereof.

7.4 Any disruption in the process or problems that may arise with the credit card shall be notified to the buyer by using one or more of the telephone/fax/e-mail ways specified in the contract. If necessary, the buyer may be asked to contact his/her bank. The time of processing the orders is not the moment the order is placed, but the moment it is determined that the necessary collection is made from the credit card account or that the transfer (EFT) has reached the seller accounts.

7.5 Exceptionally, if it is understood that the goods subject to the contract cannot be supplied for a justifiable reason and / or if a stock problem is encountered, if the buyer is immediately informed and approved in a clear and understandable manner, another good of equal quality and equivalent at the same price may be sent to the buyer or, in line with the buyer's desire and choice, another new product may be sent, the product may be expected to enter the stocks or other obstacles to delivery to be eliminated and / or the order may be canceled by the buyer or seller.

7.6 In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer shall be notified of this situation and the total price paid and any documents that put him under debt, if any, shall be returned to him within ten days at the latest and the contract shall be canceled. In such a case, the buyer shall not claim any additional material and moral damages from the seller.

 Payment:

www.ozcoskunhidrolik.com offers cash order options for buyers who do not want to use their credit card information on the internet. In payment by wire transfer, the buyer can choose the most suitable bank and make the transfer. If EFT is made, the date of receipt will be taken into account. When making a transfer and/or EFT, the "Sender Information" must be the same as the Invoice Information, the transfer order number must be written in the transfer description section at the bank and the transfer amount and the "amount to be paid" must be exactly the same. For wire transfers that are not made within 1 business day after the order is placed, the order will be canceled. For orders to be paid by bank transfer, there is a "payment notification form" that must be completed after each order. The payment notification form is a form stating that the buyer has paid the amount of the product(s) purchased to the seller and ensures that these transactions are made faster and more accurately before the seller. The sections "Bank where payment was made", "Person who sent the payment", "Amount paid" on this form must be filled in completely. AKGÜL KALIP MAK. SAN. TİC. LTD. ŞTİ. cannot be held responsible in any way for delays caused by the fact that the buyer has not filled out this form, or has filled it incompletely / incorrectly, although the amount that the buyer must pay to the seller accounts has been transferred.

After the delivery of the product, if the relevant bank or financial institution does not pay the product price to the Seller due to the unfair or unlawful use of the credit card belonging to the Buyer by unauthorized persons in a way not caused by the fault of the Buyer, the Buyer is obliged to send the product delivered to him or the person he has determined to the Seller within 10 days. In such cases, transportation expenses belong to the Buyer.

If the buyer has preferred to pay by credit card, the BUYER agrees, declares and undertakes that he / she will confirm the relevant interest rates and default interest from his / her bank, and that the provisions regarding interest and default interest in accordance with the provisions of the legislation in force will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER.

Article 8- Shipment/Delivery Procedure

Shipment:

After order confirmation, the product(s) are given to the shipping company contracted by the seller.

 Delivery:

The product(s) will be delivered to the buyer's address with the cargo contracted by the seller. The delivery period is 30 days from the dispatch of the Order confirmation and the conclusion of the contract. This period may be extended by a maximum of ten days, provided that the Buyer is notified in advance in writing or by a continuous data carrier.

For deliveries outside Turkey, any additional time due to customs procedures will be added separately.

The buyer agrees that ÖZ COŞKUN HYDRAULIC PNEUMATIC reserves the right to cancel the sale without stating any reason according to the delivery location. Products are sent with telephone notification to the regions where Cargo companies do not deliver to the address.

In regions where the Cargo Company delivers one day a week, in cases where there are inaccuracies and deficiencies in the shipment information, in cases such as some social events and natural disasters, there may be a sag in the specified day period. The buyer cannot impose any responsibility on the seller due to these sags. If the product will be delivered to a person / organization other than the Buyer, the buyer is responsible for the extra shipping costs and delays that may arise from the refusal of the person / organization to be delivered, inaccuracy in the shipping information and / or the Buyer's absence, and the seller is not responsible. If the product / products have not reached the customer within the specified days, delivery problems should be reported immediately to customer service by using the e-mail address info@ozcoskun.zeynart.com. In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official. If the Cargo Company official is of the opinion that the package is not damaged, the buyer has the right to have the package opened there to check that the products are delivered undamaged and to request that the situation be determined by a report. After the package is received by the Buyer, it is accepted that the Cargo Company has fully fulfilled its duty. If the package is not accepted and a report is made, the situation must be reported to the seller's Customer Service as soon as possible with the copy of the report remaining with the Buyer.

 Article 9- Procedure for Product Return and Right of Withdrawal

Products purchased through www.ozcoskunhidrolik.com have the right of withdrawal or return under the following conditions.

9.1. Within the scope of the Law No. 6502 on Consumer Protection, the buyer has the right to return the purchased product / products by using the right of withdrawal within 14 days without specifying any conditions after receiving the product / products from the cargo company. . In this context, during the shipment of the product / products to be returned to the seller, if it is made through the cargo company contracted by the seller, the buyer will not pay any shipping fee.

The conditions for refunds are as follows,

  • This must be done no later than 14 days after the delivery of the order to the buyer by the shipping company.
  • In accordance with the 385 numbered tax procedure law general communiqué, the invoice of the product / products must be sent within 10 days as of the date of the withdrawal notification together with the delivery note, if any, by filling and signing the return sections at the bottom of the invoice. (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Order returns whose invoice is issued on behalf of institutions will not be completed if the RETURN INVOICE is not issued.)
  • The original packaging and/or the packaging prepared by ÖZ COŞKUN HYDRAULIC PNEUMATIC must be unopened, intact, and must not be torn or damaged in any way.
  • Products that are clearly tailored to the specific needs of the customer (custom design) cannot be returned.

9.2. In case the above conditions are met, the product / products to be returned are examined by AKGÜL KALIP MAK. SAN. TİC. LTD. ŞTİ. and, if necessary, by the manufacturers of the products and evaluated whether they are suitable for return. The duration of this process is 1-15 days. If it is evaluated that the products are suitable for return, the product price is reimbursed to the buyer in the same way as the payment instrument with which the buyer made the purchase. This takes a maximum of 10 days. ÖZ COŞKUN HYDRAULIC PNEUMATIC is not responsible for delays caused by the bank in credit cards.

9.3. A decrease in the value of the delivered goods or the existence of a reason that makes the return impossible does not prevent the exercise of the right of withdrawal. However, if the decrease in value or the impossibility of return is caused by the fault of the consumer, the seller must compensate the seller for the value or decrease in the value of the goods. If the seller thinks that the return of the goods sent by the buyer has become impossible, he must notify the buyer within 3 days at the latest from the date of receipt of the goods.

9.4. In the event of the return of goods and services purchased with the card, the seller cannot pay the buyer in cash in accordance with the contract with the Bank. In case of a return transaction, the merchant, i.e. the seller, will make the return through the relevant software, and since the merchant, i.e. the seller, is obliged to pay the relevant amount to the Bank in cash or in offset, the buyer cannot be paid in cash in accordance with the procedure detailed above. The refund to the credit card will be made by the Bank in accordance with the above procedure after the buyer pays the price to the Bank in one lump sum.

9.5. The provisions of the Turkish Commercial Code shall apply in matters related to defect, hidden defect or return in commercial works outside the scope of the Law No. 6502.

Article 10-Guarantee

www.ozcoskunhidrolik.com assists the buyer in order to initiate the warranty process within a period of time that the manufacturer may determine, only if the products purchased from their manufacturers have transferable manufacturer warranties. At this point, the buyer must deliver the defective/defective product to the seller. If it is understood that the imitation, imitation or non-original product is intended to be returned instead of the original, it is free to take the actions required by the applicable laws. At this point, all responsibility belongs to the buyer. www.ozcoskunhidrolik.com does not have a concrete and positive warranty application for products supplied by other than manufacturers. In this case, the warranty is entirely at the discretion of the seller. www.ozcoskunhidrolik.comsorumlu is not the result of any claims that may arise under these conditions. The warranty responsibility of the seller is only valid for consumers within the scope of Law No. 6502. The provisions of the Turkish Commercial Code shall apply for commercial works.

Article 11- Confidentiality

The information provided by the buyer to the seller for the purpose of making payment with the information specified in this contract will not be shared by the seller with third parties.

The Seller may only disclose this information if there is an administrative/legal obligation to do so. Within the scope of any judicial investigation with documented investigative capacity, the seller may provide the information requested from him to the relevant authority if he has it. Credit Card information is never stored. Credit Card information is only used for obtaining authorization by securely transmitting it to the relevant banks during the collection process and is deleted from the system after authorization.

Information such as e-mail address, postal address and telephone of the buyer is used only by the seller for standard product delivery and information procedures. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after approval. In the event of a criminal violation of the security of the site or the terms of use by the user, the information that will be used for identification and prosecution of the person concerned will be shared with the law enforcement authorities.

Article 12- Website Security

www.ozcoskunhidrolik.com uses RapidSSL TLS version 1.0, one of the most advanced encryption systems. This is an encryption protocol that enables secure communication over a computer network. In order to actively use this protocol on your computer, you need a secure browser that supports the protocol. If you log in to the site from a secure browser, you will transfer your information to us in the most secure way. However, it should not be forgotten that the reliability of any data on the internet is not one hundred percent. The risk of your personal information belongs to you at this point.

Article 13- Access to the Website, Protection of Account Information

In order to shop at www.ozcoskunhidrolik.com, the buyer must create a username and password. This username and password are unique to the shopper and are personalized. The username and password must be correct and complete. The username and password together will be referred to as the buyer's identity and the security and confidentiality of this identity is the sole responsibility of the buyer. The buyer will be fully responsible for any activities that different persons or organizations will carry out within the site with the credentials of the buyer. Therefore, if the buyer realizes that anyone other than the buyer has logged into the site with the buyer's identity, the buyer should send an e-mail to info@ozcoskun.zeynart.com complaining about this situation. www.ozcoskunhidrolik.com reserves the right to monitor credentials and to request or delete them at its discretion. The recipient understands that no data on the Internet is one hundred percent secure. Although www.ozcoskunhidrolik.com uses the most advanced security systems, it knows and accepts that there are risks of the use of information by malicious 3rd parties and that there is no responsibility attributable to ÖZ COŞKUN HYDRAULIC PNÖMATİK.

Article 14- Competent Courts and Enforcement Offices in Case of Dispute

In case of dispute arising from the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the settlement of the Buyer or Seller are authorized up to the value announced by the Ministry of Industry and Trade in December each year. Konya Courts and Enforcement Offices will have jurisdiction and jurisdiction in commercial works that are not covered by the Law No. 6502 on Consumer Protection.

In case the order is realized, the Buyer is deemed to have accepted all the terms of this contract. .../.../...

Seller

Buyer

ÖZ COŞKUN HYDRAULIC PNEUMATIC

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